Last updated: October 27, 2025
Your Privacy Matters
This privacy policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Telegram Information: We receive your Telegram ID, username, first name, last name, and profile photo (if public) when you use our service.
1.2 Transaction Data: We collect information about your transactions, including amounts, dates, and transaction parties.
1.3 Communication: Messages sent through our platform are stored for dispute resolution purposes.
1.4 Technical Data: We collect IP addresses, device information, and browser type for security purposes.
2. How We Use Your Information
2.1 Service Provision: To provide and maintain our escrow services.
2.2 Security: To detect and prevent fraud, abuse, and security incidents.
2.3 Communication: To send you transaction updates and important service notifications.
2.4 Dispute Resolution: To review and resolve disputes between users.
2.5 Improvement: To analyze and improve our service quality.
3. Information Sharing
3.1 Transaction Parties: Your information is shared with the other party in your transaction.
3.2 Public Profiles: Your feedback rating and transaction count are publicly visible.
3.3 Legal Requirements: We may disclose information if required by law or legal process.
3.4 No Third-Party Sales: We never sell your personal information to third parties.
4. Data Security
4.1 Encryption: All data transmissions are encrypted using industry-standard SSL/TLS.
4.2 Access Control: Access to personal data is restricted to authorized personnel only.
4.3 Regular Audits: We conduct regular security audits and assessments.
4.4 Secure Storage: User data is stored on secure servers with backup systems.
5. Data Retention
5.1 Transaction Data: We retain transaction records for 7 years for legal and accounting purposes.
5.2 Chat Messages: Messages are retained for 1 year after transaction completion.
5.3 Account Data: Your account data is kept as long as your account is active.
6. Your Rights
6.1 Access: You can request a copy of your personal data.
6.2 Correction: You can update or correct your information through your profile.
6.3 Deletion: You can request account deletion (subject to legal retention requirements).
6.4 Objection: You can object to certain data processing activities.
7. Cookies and Tracking
7.1 Essential Cookies: We use cookies for authentication and security.
7.2 Analytics: We may use analytics tools to understand service usage.
7.3 No Advertising: We do not use cookies for advertising purposes.
8. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect information from children.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes through our service.
10. Contact Us
If you have questions about this privacy policy or want to exercise your rights, please contact us: